This document explains how information submitted through the CarlotMotors platform is collected, handled, and protected.
When a visitor submits a quote request, creates an account, or reaches out through the contact form, certain details are collected. These include name, email address, phone number, vehicle information, driving history, and any other details entered voluntarily in platform forms.
Browsing data such as IP address, browser type, pages visited, and interaction times may be gathered automatically through standard server logs and analytics tools. This data does not identify any individual directly but helps maintain platform performance and security.
Submitted information is used to process quote requests, maintain account access, respond to inquiries, and deliver the coverage guidance and policy services requested through the platform.
Contact details may also be used to send policy reminders, account updates, renewal alerts, and service-related communications that directly relate to submitted requests. These communications are intended to keep policyholders informed throughout the coverage cycle.
Aggregated and anonymized data may be reviewed to improve platform features and the overall user experience without connecting any insight to a specific individual.
CarlotMotors does not sell, rent, or trade personal information to third parties for marketing purposes. Information may be shared with licensed insurance partners and service providers for the specific purpose of generating quotes and fulfilling the coverage services requested.
Any third party receiving data is required to handle it in accordance with applicable privacy standards and to use it only for the purpose it was shared. Data may also be disclosed when required by applicable law, court order, or regulatory authority.
The platform uses cookies and similar technologies to maintain session state, remember preferences, and collect analytics about how pages are used. These tools help ensure the platform functions correctly across visits and devices.
Most browsers allow cookies to be disabled or cleared through their settings. Disabling cookies may affect certain platform features, including form prefill and session persistence. Third-party analytics tools used on the platform operate under their own privacy terms.
Technical and organizational measures are in place to protect submitted information from unauthorized access, alteration, disclosure, or deletion. Submitted data is stored on secured servers and access is limited to authorized personnel performing necessary functions.
While reasonable precautions are taken, no transmission or storage system can be guaranteed completely secure. Users accept this inherent risk when submitting information through any online service. If a data incident is identified, affected users will be notified in accordance with applicable law.
Individuals have the right to request a copy of the personal information held about them, to request corrections, or to ask for deletion where permitted by applicable law. Requests can be submitted using the contact details listed below.
Individuals who have opted into marketing communications may opt out at any time by replying STOP to any text message, using the unsubscribe link in any email, or by contacting the team directly. Opting out of marketing communications does not affect service-related messages tied to an active policy or open inquiry.
Questions, correction requests, or privacy-related concerns can be directed to the CarlotMotors team using the following contact details.
Email: billy.carlot@carlotmotors.com
Phone: +1 (657) 201-5472
Address: 594 North Glassell Street Orange CA 92867